Incident at Fry's Electronics

It was very hot.. I think it actually reached 107 degrees in the bay area.

Everywhere was sold out of ACs, except Fry's. They had a unit that was $499, but I just had to get it.

After I got it, the weather cooled down. It was no longer hot. I decided I only used it once, I'd probably never use it this summer so I went to go return it at Fry's.

The girl told me "no returns on Air Conditioners"

but the receipt clearly stated "Appliances such as ..., air conditioners, ... can be returned up to 15 days after purchase"

She brought out the manager and he stated the same "no returns on Air Conditioners"

I hate to be one of those customers that argue, but this was for $499 + tax!.. I had to!

I asked "so how do you explain what's written on the receipt?"

Once again the manager said "no returns on Air Conditioners, everyone is returning them"

Another sales rep started talking to me saying things like "why?! it's going to get hotter you will see!"

I said that I would take store credit if it makes things easier for him and... long story short, I was able to get the return in store credit form. I thanked him in the end, but he ignored me =(